information we collect

When you place an order, we may receive information such as your name, email address, shipping and billing address, order details and other information needed to fulfil your purchase.

If you contact us, we receive the information you choose to provide.

Our website also uses the technical information necessary to operate the site and your shopping bag.

email updates

If you join our email list and tick the consent box, we store your email address together with a record of your consent (when you gave it), to send you news about GESAL’s launch and collections. Your details are kept with Shopify, which provides our online store.

You can unsubscribe at any time using the link in any of our emails or by contacting us, and we will stop sending them.

how we use your information

We use your information to:

• process and deliver your orders
• manage returns and refunds
• provide customer support
• operate and protect our website
• meet our legal and accounting obligations

We don’t sell your personal information.

who we share it with

We share information only where needed to operate GESAL, including with services that provide our online store and checkout, payment processing and order delivery.

These providers may process your information under their own privacy terms where applicable.

legal basis

Where European data-protection law applies, we process your information when necessary to fulfil your order, comply with our legal obligations, operate our store and respond to you, or where you have given consent.

international transfers

Some of the services we use may process information outside your country. Where required by law, appropriate safeguards are used to protect that information.

how long we keep it

We keep personal information only for as long as reasonably necessary for the purposes described in this policy and to meet applicable legal, accounting and other requirements.

cookies

We use cookies and similar technologies that are necessary for the website and shopping bag to work.

If we introduce optional analytics or advertising technologies in the future, this policy and any required consent choices will be updated accordingly.

your rights

Depending on where you live, you may have rights over your personal information, including the right to access, correct or delete it, restrict or object to certain uses, receive a copy of it, or withdraw consent where applicable.

To exercise your rights, contact us through our Contact page. You may also have the right to complain to your local data-protection authority.

changes to this policy

We may update this Privacy Policy when our services or legal requirements change. The effective date above will show when it was last updated.

contact

Questions about this Privacy Policy? Get in touch through our Contact page.